955bet Privacy Policy
Your personal information matters to us — learn in detail here how we collect, use, and keep it secure.
Introduction and Scope
955bet ("we", "us", "platform") is an online betting and gaming service provider. This privacy policy explains how 955bet collects, uses, stores, and protects your personal information.
When you visit our website 955bet.lat, register an account, participate in betting or gaming activities, or contact our customer support team — you automatically agree to abide by this privacy policy. This policy should be read together with our Terms and Conditions.
This platform is intended for users aged 21 and above only. We do not knowingly collect information from any minor.
What Information We Collect
2.1 Information You Provide Directly
When creating an account and using the service, we may collect the following information:
- Full name and username
- Email address
- Date of birth (for age verification)
- Address and geographic location
- Mobile phone number
- National ID or passport number (when identity verification is required)
- Payment information: bKash, Nagad, or Rocket account numbers (full numbers are not stored on our servers)
- Messages and complaints sent to customer support
2.2 Automatically Collected Information
Some information is collected automatically while you use the platform:
- IP address and device type
- Browser version and operating system
- Pages visited on the website, click history, and session duration
- Information from cookies and web beacons (see Section 6 for details)
- Betting and gaming activity history
- Login time and device identification
Purpose of Data Use
955bet uses your information for the following legitimate purposes:
- Account Management: Completing the registration process, verifying accounts, and ensuring service delivery
- Financial Transactions: Processing deposits and withdrawals and preventing fraud
- Identity Verification: Confirming user age and identity in compliance with applicable regulations
- Customer Support: Providing assistance via 24/7 live chat and email
- Security: Preventing unauthorized access, manipulation, and other illegal activities
- Marketing and Communications: Sending promotional offers and notifications with your consent
- Service Improvement: Analyzing and enhancing the platform experience
- Responsible Gaming: Identifying potentially problematic gaming behavior and providing support
Data Sharing and Disclosure
955bet does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted third parties for payment processing, technical support, and fraud prevention. These partners are contractually bound to uphold our privacy standards and receive only the information necessary for their specific service.
4.2 Legal Obligations
If 955bet is required to disclose information under a court order, a lawful request from a law enforcement agency, or any other legal process, it will comply with that obligation.
4.3 Business Transfers
In the event of a business merger, acquisition, or restructuring, your information may be transferred to the new owning entity. We will notify you by email before any such change takes place.
4.4 With Your Consent
Outside of the cases above, we do not share information with third parties without your explicit consent.
Data Protection and Security
955bet applies industry-standard security measures to protect your privacy:
- SSL Encryption: All data transfers are secured with 256-bit SSL/TLS encryption
- Secure Servers: Our servers are protected by firewalls and regular security audits
- Restricted Access: Only authorized staff can access the information they need
- Password Hashing: Your password is never stored in plain text; only an encrypted hash is kept
- Two-Factor Authentication (2FA): The option to enable an extra layer of security to protect your account
- Regular Monitoring: A system is in place to automatically detect suspicious activity
Please keep in mind — no method of transmitting information over the internet is completely secure. We ensure the best industry-standard protection, but guaranteeing 100% security is not possible.
Cookie Policy
955bet uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.
Types of cookies we use
- Essential Cookies: Required for the core functionality of the site (login sessions, security tokens) — these cannot be disabled
- Functional Cookies: Help remember your preferences (language, device type)
- Analytics Cookies: Used to understand site traffic and usage patterns (anonymous data)
- Marketing Cookies: For displaying relevant advertisements — activated with your consent
Cookies can be controlled or deleted from your browser settings. However, disabling essential cookies may prevent you from using some features of the platform.
Data Retention Period
We retain your personal information only for as long as necessary:
- Active Accounts: All information is retained for as long as the account remains active
- Closed Accounts: Financial and transaction records may be retained for up to 7 years after an account is closed
- Marketing Data: Removed from marketing lists promptly upon withdrawal of consent
- Log Files: Security-related logs are generally retained for up to 90 days
After the set retention period, data is securely deleted or permanently anonymized.
Your Rights and Choices
As a 955bet user, you have the following rights over your own information:
- Right to Access: You may request a copy of the information stored in your account
- Right to Rectification: You may correct inaccurate or incomplete information
- Right to Erasure: In certain circumstances, you may request that your information be deleted
- Right to Restrict Processing: In some cases, you may limit how your information is processed
- Right to Opt Out of Marketing: You may stop marketing communications at any time
- Right to Complain: You may raise a complaint if you object to how we use your information
To exercise these rights, contact us at: [email protected]
Protection of Children and Minors
955bet is a responsible gaming platform. Our services are intended for users aged 21 and above only. We do not knowingly collect information from any minor.
Age is verified at the time of registration. If we become aware that a minor has created an account, that account will be closed immediately and all associated information will be deleted.
To learn more about responsible gaming, visit our Responsible Gaming page.
Third-Party Links and Services
Our platform may contain links to external websites. This privacy policy applies only to 955bet's own services. 955bet is not responsible for the privacy practices of third-party sites.
bKash, Nagad, and Rocket, which are used for payment processing, have their own privacy policies. We recommend reading them before using these services.
Policy Changes
We may update this privacy policy from time to time. In the event of significant changes:
- We will publish a notice on the platform
- Registered users will be informed by email
- The date on which the revised policy takes effect will be clearly stated
If you continue using the platform after the changes, you will be considered to have accepted the new policy. Visit this page regularly to stay informed about updates.
Contact Us
Privacy Contact
For any questions, concerns, or requests regarding your privacy, contact us:
For immediate assistance:
24/7 live chat available in Bengali
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