955bet Complete Terms and Conditions
Please read these terms carefully before using our platform. By creating an account on 955bet, you agree to abide by all of these rules.
General Provisions and Acknowledgment
955bet (hereinafter "Platform", "we", "our") operates an online betting and casino service for players in Bangladesh. These terms and conditions ("Terms") form a legal agreement between 955bet and its users ("you", "user", "member").
By accessing our website or application, registering an account, or using any of our services, you confirm that you have fully read, understood, and agreed to these terms. If you disagree with any part of these terms, you may not use our services.
Account Registration and Management
To open an account on 955bet, you must meet the following requirements:
- You must be at least 21 years of age.
- You reside in Bangladesh or in a country where online betting is not prohibited.
- All information provided at the time of registration is true, accurate, and complete.
- Each individual may operate only one account. Operating multiple accounts by the same person is strictly prohibited.
- It is your responsibility to keep your login credentials confidential. No account may be accessed through a third party.
955bet may request that a Know Your Customer (KYC) verification process be completed at any time. A national identity card, birth certificate, or other official documents may be required for verification. Withdrawals may be on hold until verification is successfully completed.
Deposits, Withdrawals and Payments
955bet supports transactions via bKash, Nagad, and Rocket. All transactions are conducted in Bangladeshi Taka (BDT).
- Minimum Deposit: ৳500 (per method).
- Minimum Withdrawal: ৳1,000.
- Withdrawal Time: Processing is generally completed within 10 to 45 minutes.
- You may only use payment methods registered in your own name. Deposits from third-party accounts are not accepted.
- In the case of fraudulent or suspicious transactions, 955bet reserves the right to hold payments pending investigation.
- Before a withdrawal request is processed, active wagering requirements on the account must be met.
Bonuses and Promotional Offers
955bet provides various promotional offers from time to time. All bonuses are subject to the following conditions:
- Welcome Bonus: 150% bonus on your first deposit, up to a maximum of ৳20,000. For example: deposit ৳1,000 and receive a ৳1,500 bonus, totalling ৳2,500; or deposit ৳28,000 and receive the maximum ৳20,000 bonus, totalling ৳48,000.
- Wagering Requirement: A 15x wagering requirement must be completed for the welcome bonus.
- Bonuses must be used within a specified period. Any unused bonus will be cancelled after expiry.
- Bonus balance cannot be withdrawn directly; withdrawal is possible only after the wagering requirements have been met.
- Each promotional offer may have specific terms, which will be detailed on the relevant offer page.
- 955bet reserves the right to modify, suspend, or cancel any promotional offer at any time.
- If bonus abuse or fraud is detected, the account will be closed and the bonus will be forfeited.
VIP Program and Loyalty Rewards
The 955bet VIP program has three tiers that provide additional benefits to regular players:
- Bronze: Weekly cashback of up to 0.4%. New members can reach this tier through consistent activity.
- Silver: Weekly cashback of up to 0.8%. You can be promoted to Silver after consistent activity at the Bronze tier.
- Gold: Weekly cashback of up to 1.2%. This is the highest tier and includes priority support and exclusive promotional offers.
Cashback is automatically added to your account each week. 955bet reserves the right to change VIP tier criteria and benefits at any time.
Prohibited Activities
The following activities are strictly prohibited and may result in account closure:
- Money laundering or conducting transactions using illegal funds.
- Registering an account using a false identity or information.
- Betting with the help of software, bots, scripts, or artificial intelligence.
- Bonus abuse or gaining advantages through multiple accounts.
- Colluding with other players to manipulate outcomes.
- Attempting to interfere with or hack the platform's security systems.
- Operating an account on behalf of or for the use of minors.
Betting Rules and Game Conditions
All betting activities on 955bet are governed by the following general rules:
- Bets that have been confirmed are generally not cancellable.
- If an event is cancelled or postponed, the stake for that event's bet will be returned to the original balance.
- 955bet reserves the right to cancel bets accepted at odds incorrectly displayed due to a technical error.
- 955bet reserves the right not to accept the results of suspicious or manipulated matches.
- For slots and casino games, RNG (Random Number Generator) technology is used, ensuring fair and impartial results.
- Each game provider's own rules may apply.
Privacy and Data Protection
955bet gives the highest priority to protecting users' personal information. Our full privacy policy can be found on the Privacy Policy page. In brief:
- Your personal information is used only for providing services and security verification.
- Your information is not sold or rented to third parties.
- Information may be provided to authorities in cases of legal obligation.
- All data is secured by SSL encryption.
Account Suspension and Closure
955bet may suspend or permanently close an account in the following circumstances:
- Violation of any clause of these terms.
- Failure to verify identity or providing false information.
- Fraudulent or suspicious financial activity.
- Extended inactivity (generally more than 12 months).
- At the user's own request.
Upon account closure, valid balances are generally returned if no terms have been violated. However, bonus-related balances may be forfeited depending on the circumstances.
Users can themselves apply a temporary or permanent self-exclusion using responsible gaming tools. Please see our Responsible Gaming page for more details.
Limitation of Liability
955bet is not liable for:
- Losses in betting or games due to internet connection failure.
- The user's own erroneous transactions or incorrect bets.
- Issues arising from third-party software or hardware.
- Incidental, indirect, or consequential damages.
In any circumstance, 955bet's total liability will be limited to the amount involved in that specific transaction.
Dispute Resolution and Complaints Process
If you have a complaint, please follow the process below:
- First, contact us directly via our 24/7 live chat.
- For complex matters, send a detailed email to [email protected].
- An initial response will be provided within 72 hours of receiving the complaint.
- For complex disputes, the investigation process may take up to 30 days to complete.
955bet's final decision will apply in resolving disputes. We always operate on the principles of fairness and transparency.
Changes to Terms and Contact
955bet reserves the right to change these terms at any time. We will publish a notice on the platform before the changes take effect. Continued use of the platform after any changes will be considered as your acceptance of the new terms.
For contact and support:
- Live Chat: 24/7 live chat support in Bengali is available.
- Email: [email protected]
Play Responsibly
Betting is entertainment. Never bet beyond your means. Seek help if you have a problem.
Learn More About Responsible Gaming